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Frequently Asked Questions

Get answers to common questions about our locksmith services, pricing, and more

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General

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How fast is your emergency response?

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Our locksmiths are available for emergencies and respond promptly depending on your location in the South Bend area.
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Are your locksmiths professionally trained?

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Yes, all our technicians are professionally trained and experienced. Ongoing training and professional standards are maintained for your peace of mind.
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Do you offer residential & commercial services?

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We handle both residential and commercial properties: lockouts, key duplication, master key systems, access control, lock installation, and more.
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What payment methods do you accept?

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We accept cash, major credit/debit cards, and mobile payments like Apple Pay & Google Pay for your convenience.
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Are your services available for emergencies?

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Yes! Our team is available for emergency situations, including holidays and weekends throughout the South Bend area.
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Are you licensed and insured?

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Yes, we are fully licensed, bonded, and insured for your protection and peace of mind.
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How far do you travel for service calls?

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We serve the entire South Bend, Mishawaka, Elkhart, and surrounding areas in Michigan and Indiana.
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Do I need to make an appointment?

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For emergencies, no appointment is needed. For non-urgent services, scheduling ahead ensures faster service.
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Residential

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Can you change locks quickly?

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Yes! We provide same-day lock changes and replacements for residential and commercial clients with our mobile service.
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Can you duplicate keys on the spot?

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Yes, we can duplicate most keys quickly using our fully equipped mobile locksmith vans.
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What is lock rekeying and when do I need it?

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Lock rekeying changes the internal pins of your existing lock so old keys no longer work. It's ideal when moving into a new home, after losing keys, or when you want to ensure security without replacing the entire lock.
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Do you install smart locks?

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Yes! We install and program various smart lock systems including keypad locks, fingerprint locks, and app-controlled locks for modern home security.
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How much does a home lockout service cost?

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Lockout costs vary by time of day and complexity. Contact us for upfront pricing on residential lockouts.
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Do you install deadbolts?

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Yes, we install all types of deadbolts including single-cylinder, double-cylinder, and smart deadbolts.
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Can you install high-security locks for my home?

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Yes, we install high-security locks from brands like Med eco, Mul-T-Lock, and Assa Abloy for maximum protection.
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Should I repair or replace my lock?

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It depends on the condition. We'll assess your lock and recommend the most cost-effective solution.
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Automotive

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Do you provide car lockout services?

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Absolutely. We specialize in car lockouts, key replacements, and ignition repairs for all vehicle types and models.
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Can you program transponder keys?

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Yes, we can program transponder keys and key fobs for most vehicle makes and models, including modern cars with chip keys.
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What do you do for ignition problems?

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We handle ignition repairs, broken key extraction from ignitions, ignition cylinder replacement, and programming new keys for your vehicle's ignition system.
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Can you replace my car key fob?

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Yes, we can replace and program car key fobs for most makes and models, including proximity keys and smart keys.
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My key is stuck in the ignition. Can you help?

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Yes, we specialize in extracting stuck keys from ignitions without damaging your vehicle's steering column or ignition system.
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Can you open a locked trunk?

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Yes, we can open locked trunks without damage and make replacement keys if needed.
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My car key broke. What should I do?

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Call us immediately. We can extract broken key pieces and cut new keys on-site, getting you back on the road quickly.
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I lost all my car keys. Can you help?

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Yes, we can create new keys for your vehicle even if you've lost all copies, including programming new transponder keys.
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Commercial

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What is a master key system?

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A master key system allows one key to open multiple locks while each lock also has its own unique key. Perfect for businesses needing flexible access control.
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Do you install access control systems?

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Yes, we install and maintain various access control systems including keycard systems, biometric readers, and electronic access control for commercial properties.
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Can you upgrade our business security?

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Absolutely! We provide comprehensive commercial security upgrades including high-security locks, panic bars, restricted key systems, and access control solutions.
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Can you help with office lockouts?

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Yes, we provide fast commercial lockout services to get your business operational quickly.
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Do you install panic bars and exit devices?

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Yes, we install, repair, and maintain panic bars and exit devices to meet fire code requirements.
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Can you install keycard access systems?

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Yes, we install and maintain keycard and proximity card access control systems for businesses.
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Can you rekey our entire office?

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Yes, we can rekey all locks in your business to work with new keys, ideal after employee turnover.
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Do you work on filing cabinet locks?

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Yes, we can open, repair, and replace filing cabinet and desk locks.
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Services

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What types of locksmith services do you provide?

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We provide comprehensive locksmith services including residential (house lockouts, rekeying, installations), commercial (office security, access control), automotive (car lockouts, key replacement), and emergency services for urgent situations.
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Which areas do you serve?

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We serve Buchanan, South Bend, Mishawaka, Elkhart, Goshen, Granger, Osceola, New Carlisle, North Liberty, Wakarusa, and Bremen throughout Michigan and Indiana.
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Do you provide emergency locksmith services?

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Yes, we provide emergency locksmith services for urgent lockout situations, broken key extraction, and security emergencies when you need fast assistance.
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Do you offer mobile locksmith services?

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Absolutely! We bring our professional locksmith services directly to your location, whether you're at home, work, or stranded on the road.
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Do you guarantee your locksmith work?

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Yes, we stand behind our work with a satisfaction guarantee. We ensure all services are completed professionally and to your satisfaction.
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What types of lockouts do you handle?

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We handle residential lockouts (homes, apartments), commercial lockouts (offices, stores), and automotive lockouts (cars, trucks, RVs).
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What lock installation services do you offer?

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We install all types of locks including deadbolts, smart locks, commercial locks, access control systems, and high-security locks.
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When should I consider rekeying my locks?

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Rekey after moving, losing keys, employee turnover, break-ins, or when you want to update security affordably.
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Pricing

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How much do locksmith services cost?

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Pricing varies by service type and complexity. We provide upfront estimates and competitive pricing. Call us for a free quote based on your specific needs.
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Do you provide free estimates?

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Yes! Contact us to describe your locksmith needs and we'll provide a free estimate over the phone or on-site.
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How much does a lockout service typically cost?

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Lockout pricing varies by type (residential, commercial, automotive), time of day, and complexity. Contact us for specific pricing.
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What does lock rekeying cost?

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Rekeying costs depend on the number of locks and lock type. It's generally more affordable than replacing locks entirely.
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How much does key duplication cost?

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Standard key duplication is affordable. High-security and specialty keys cost more. Call for specific pricing.
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How much does smart lock installation cost?

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Smart lock installation costs vary by lock brand and complexity. We provide upfront quotes before starting work.
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Do you charge extra for emergency service?

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Emergency service rates may vary by time of day. We provide transparent pricing before starting any work.
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Is after-hours service more expensive?

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After-hours and late-night services may have different rates. We'll inform you of pricing when you call.
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Still Have Questions?

Can't find the answer you're looking for? Our friendly team is here to help!

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