FAQ
Frequently Asked Questions
Get answers to common questions about our locksmith services, pricing, and more
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General
How fast is your emergency response?
How fast is your emergency response?
Our locksmiths are available for emergencies and respond promptly depending on your location in the South Bend area.
Are your locksmiths professionally trained?
Are your locksmiths professionally trained?
Yes, all our technicians are professionally trained and experienced. Ongoing training and professional standards are maintained for your peace of mind.
Do you offer residential & commercial services?
Do you offer residential & commercial services?
We handle both residential and commercial properties: lockouts, key duplication, master key systems, access control, lock installation, and more.
What payment methods do you accept?
What payment methods do you accept?
We accept cash, major credit/debit cards, and mobile payments like Apple Pay & Google Pay for your convenience.
Are your services available for emergencies?
Are your services available for emergencies?
Yes! Our team is available for emergency situations, including holidays and weekends throughout the South Bend area.
Are you licensed and insured?
Are you licensed and insured?
Yes, we are fully licensed, bonded, and insured for your protection and peace of mind.
How far do you travel for service calls?
How far do you travel for service calls?
We serve the entire South Bend, Mishawaka, Elkhart, and surrounding areas in Michigan and Indiana.
Do I need to make an appointment?
Do I need to make an appointment?
For emergencies, no appointment is needed. For non-urgent services, scheduling ahead ensures faster service.
Residential
Can you change locks quickly?
Can you change locks quickly?
Yes! We provide same-day lock changes and replacements for residential and commercial clients with our mobile service.
Can you duplicate keys on the spot?
Can you duplicate keys on the spot?
Yes, we can duplicate most keys quickly using our fully equipped mobile locksmith vans.
What is lock rekeying and when do I need it?
What is lock rekeying and when do I need it?
Lock rekeying changes the internal pins of your existing lock so old keys no longer work. It's ideal when moving into a new home, after losing keys, or when you want to ensure security without replacing the entire lock.
Do you install smart locks?
Do you install smart locks?
Yes! We install and program various smart lock systems including keypad locks, fingerprint locks, and app-controlled locks for modern home security.
How much does a home lockout service cost?
How much does a home lockout service cost?
Lockout costs vary by time of day and complexity. Contact us for upfront pricing on residential lockouts.
Do you install deadbolts?
Do you install deadbolts?
Yes, we install all types of deadbolts including single-cylinder, double-cylinder, and smart deadbolts.
Can you install high-security locks for my home?
Can you install high-security locks for my home?
Yes, we install high-security locks from brands like Med eco, Mul-T-Lock, and Assa Abloy for maximum protection.
Should I repair or replace my lock?
Should I repair or replace my lock?
It depends on the condition. We'll assess your lock and recommend the most cost-effective solution.
Automotive
Do you provide car lockout services?
Do you provide car lockout services?
Absolutely. We specialize in car lockouts, key replacements, and ignition repairs for all vehicle types and models.
Can you program transponder keys?
Can you program transponder keys?
Yes, we can program transponder keys and key fobs for most vehicle makes and models, including modern cars with chip keys.
What do you do for ignition problems?
What do you do for ignition problems?
We handle ignition repairs, broken key extraction from ignitions, ignition cylinder replacement, and programming new keys for your vehicle's ignition system.
Can you replace my car key fob?
Can you replace my car key fob?
Yes, we can replace and program car key fobs for most makes and models, including proximity keys and smart keys.
My key is stuck in the ignition. Can you help?
My key is stuck in the ignition. Can you help?
Yes, we specialize in extracting stuck keys from ignitions without damaging your vehicle's steering column or ignition system.
Can you open a locked trunk?
Can you open a locked trunk?
Yes, we can open locked trunks without damage and make replacement keys if needed.
My car key broke. What should I do?
My car key broke. What should I do?
Call us immediately. We can extract broken key pieces and cut new keys on-site, getting you back on the road quickly.
I lost all my car keys. Can you help?
I lost all my car keys. Can you help?
Yes, we can create new keys for your vehicle even if you've lost all copies, including programming new transponder keys.
Commercial
What is a master key system?
What is a master key system?
A master key system allows one key to open multiple locks while each lock also has its own unique key. Perfect for businesses needing flexible access control.
Do you install access control systems?
Do you install access control systems?
Yes, we install and maintain various access control systems including keycard systems, biometric readers, and electronic access control for commercial properties.
Can you upgrade our business security?
Can you upgrade our business security?
Absolutely! We provide comprehensive commercial security upgrades including high-security locks, panic bars, restricted key systems, and access control solutions.
Can you help with office lockouts?
Can you help with office lockouts?
Yes, we provide fast commercial lockout services to get your business operational quickly.
Do you install panic bars and exit devices?
Do you install panic bars and exit devices?
Yes, we install, repair, and maintain panic bars and exit devices to meet fire code requirements.
Can you install keycard access systems?
Can you install keycard access systems?
Yes, we install and maintain keycard and proximity card access control systems for businesses.
Can you rekey our entire office?
Can you rekey our entire office?
Yes, we can rekey all locks in your business to work with new keys, ideal after employee turnover.
Do you work on filing cabinet locks?
Do you work on filing cabinet locks?
Yes, we can open, repair, and replace filing cabinet and desk locks.
Services
What types of locksmith services do you provide?
What types of locksmith services do you provide?
We provide comprehensive locksmith services including residential (house lockouts, rekeying, installations), commercial (office security, access control), automotive (car lockouts, key replacement), and emergency services for urgent situations.
Which areas do you serve?
Which areas do you serve?
We serve Buchanan, South Bend, Mishawaka, Elkhart, Goshen, Granger, Osceola, New Carlisle, North Liberty, Wakarusa, and Bremen throughout Michigan and Indiana.
Do you provide emergency locksmith services?
Do you provide emergency locksmith services?
Yes, we provide emergency locksmith services for urgent lockout situations, broken key extraction, and security emergencies when you need fast assistance.
Do you offer mobile locksmith services?
Do you offer mobile locksmith services?
Absolutely! We bring our professional locksmith services directly to your location, whether you're at home, work, or stranded on the road.
Do you guarantee your locksmith work?
Do you guarantee your locksmith work?
Yes, we stand behind our work with a satisfaction guarantee. We ensure all services are completed professionally and to your satisfaction.
What types of lockouts do you handle?
What types of lockouts do you handle?
We handle residential lockouts (homes, apartments), commercial lockouts (offices, stores), and automotive lockouts (cars, trucks, RVs).
What lock installation services do you offer?
What lock installation services do you offer?
We install all types of locks including deadbolts, smart locks, commercial locks, access control systems, and high-security locks.
When should I consider rekeying my locks?
When should I consider rekeying my locks?
Rekey after moving, losing keys, employee turnover, break-ins, or when you want to update security affordably.
Pricing
How much do locksmith services cost?
How much do locksmith services cost?
Pricing varies by service type and complexity. We provide upfront estimates and competitive pricing. Call us for a free quote based on your specific needs.
Do you provide free estimates?
Do you provide free estimates?
Yes! Contact us to describe your locksmith needs and we'll provide a free estimate over the phone or on-site.
How much does a lockout service typically cost?
How much does a lockout service typically cost?
Lockout pricing varies by type (residential, commercial, automotive), time of day, and complexity. Contact us for specific pricing.
What does lock rekeying cost?
What does lock rekeying cost?
Rekeying costs depend on the number of locks and lock type. It's generally more affordable than replacing locks entirely.
How much does key duplication cost?
How much does key duplication cost?
Standard key duplication is affordable. High-security and specialty keys cost more. Call for specific pricing.
How much does smart lock installation cost?
How much does smart lock installation cost?
Smart lock installation costs vary by lock brand and complexity. We provide upfront quotes before starting work.
Do you charge extra for emergency service?
Do you charge extra for emergency service?
Emergency service rates may vary by time of day. We provide transparent pricing before starting any work.
Is after-hours service more expensive?
Is after-hours service more expensive?
After-hours and late-night services may have different rates. We'll inform you of pricing when you call.
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